Help with ordering contact lenses

If you require any help please email us at: Please note, emails are monitored regularly but please allow 24 hours at weekends. Alternatively, feel free to phone us on 01706 824 062 and one of our friendly staff will be happy to help.

Before ordering Contact Lenses, please check the following:

That your contact lens prescription (this is different to your spectacle prescription) is in date and not expired.
The lens type you are ordering corresponds to the lens type you have been prescribed. 
Please do not order lenses in quantities that will stretch beyond the expiry date of the prescription.
If you are trialling lenses please complete your trial before ordering.

Your optician has a legal requirement to supply you with a copy of your prescription, always ask for this when you have had a check up. If you have a copy of your prescription please fax it to 01706 829995 or email it to us at If you do not have a copy of your prescription, find your nearest local optician here - simply enter your postcode and book an appointment with a trusted UK optometrist.

Due to us being registered with the UK's General Optical Council, we do require a valid prescription before we can supply lenses.

If you are wearing an optician own branded lens please email us and we will advise you further.